Frequent Asked Questions
Q. Where are you based?
A. We are located in Portland, Oregon, but we are experts at traveling and would love to photograph your love wherever that might be! We've shot in Bali, Austria, Germany, California, Hawaii, Utah, Arizona,, Florida, and New York, just to name a few!
Q. For how many hours should I hire you?
A. We are typically booked between 8-12 hours. The amount of hours you should book depends on what you want documented. Let us know whats most important to you and we will make suggestions on what is realistic.
Q. How many photos do we get back?
A. We believe in quality over quantity so we go through the process of taking out any photos that are unflattering or duplicates. We can assure you that we don't hold anything back when it comes to delivering photos.
Q. Will you help us make a timeline for our wedding day?
A. Of course! Once you book us we will send over a bunch of tips and tricks to help you create a timeline that you feel good about. We've shot so many weddings that we are experts when it comes to timelines.
Q. Should we send you a shot list?
A. Other than a list for family photos we won't need a shot list. In order to create our best work we need the freedom and the trust to do so. But of course if there is something that is super duper important to you let us know!
Q. How do we receive our photos?
A. For weddings you'll receive a USB with high resolution digital images and for portrait sessions you'll receive a link to download the images.
Q. Do you edit all the photos you give us?
A. We put so much love and care into each image we deliver, we never cut corners when it comes to creating art for you.
Q. Can we post our photos on social media?
A. Abso-fruit-ly!!! We love social media! We just ask that you don't crop, edit, or add any filters to them since we've already done all that editing for you. Give us a photo credit, and we'll love you forever! Thats how our business grows ;)
Q. How far in advance do we need to book?
A. If we have the spot open, it's yours! Typically portrait sessions are booked a few weeks-month out and weddings anywhere from a few months to a year. So don't wait if you want to snag a spot ;)
Q. What should we expect when working with you?
A. We pride ourselves in creating so much more than beautiful photos but a warm, loving, and fun filled experience for you guys. We want to joke, to laugh, and just have a good time creating art together.
Q. Can we order prints or an album?
A. Of course! If you order prints through us we can guarantee amazing quality through the lab we have hand-selected. We absolutely love when couples order albums or prints, it is a completely different feeling viewing your photos on a computer than it is to be able to physically hold your memories in your hands.
Q. What should I wear to my engagement/portrait session?
A. After booking us we will send you a styling guide that will help you determine which outfits will be the best for the shoot. We will help you along the way if your ever feeling stuck in your decisions! Our brides always send us pictures of their outfits to help them choose, we love helping whenever we can.
Q. Is there a cancellation fee?
A. The retainer fee for weddings is non-refundable once paid.
Q. What if we change our wedding date?
A. If your new date is open on our calendar and we are able to rebook your date we are happy to switch it without a new retainer fee.
Q. If we need you to stay longer than expected, is that an option?
A. We have the entire day open for your wedding, so just ask and we can stay longer if needed. Each additional hour is $500
Q. We're sold! How do we book?
A. Fill out the booking form under the "Book Us" tab and we can make it official!
To secure your date we require a retainer and signed contract.